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What to do if you hit a utility pole

car and pole

People can become dangerously close or enter electricity’s path when they hit a utility pole. Knowing what to do in that situation can save your life. Incidents with power lines or other utility equipment break the electrical current’s usual path. This can electrify the ground, vehicles, and other equipment.

If you hit a power pole, pad-mounted transformer (“green box”) or other electrical equipment, DO NOT get out of the vehicle or cab. Instead, call 9-1-1 and wait for utility crews to come and de-energize power. Here are some examples; in all instances, call 9-1-1:

  • Your tractor or car strikes a guy wire (guy wires are the wires staked into the ground that stabilize utility poles). Under normal conditions, the guy wire is neutral, but if the wire is weakened, pulled out of the ground or otherwise damaged, it could become energized.

  • Your hit a patch of ice and go off the road and hit a utility pole. Or you are in a car accident and one of the vehicles strikes a power pole. Only get out of the car if there is smoke or a fire; otherwise, stay put. If there a fire, make a clean jump or hop from your car or truck (without touching it), and hop with your feet together or shuffle keeping your feet on the ground at least 30 feet to safety. Think of the downed line sending electrical current across the ground in a ripple-like effect. Each ring of the ripple represents a different voltage. If you step from one ring to another, this is called step potential and it can electrocute you.

  • You see an accident that involves a downed power line. DO NOT approach the scene.

  • You hit a pad-mounted transformer or other type of electrical box.

  • Your vehicle hits a substation.

  • You ran off the road, hit a pole and it’s dark out, but YOU DON’T KNOW if lines are down.

Other situations

  • You get something stuck in power lines (drone or remote-control device): Do not try to retrieve it.

  • You see kids climbing or sitting on pad-mounted transformers: Tell them not to sit or play on it.

  • You are carrying a tall ladder or pole: Look up for power line locations and keep at least a 10-foot clearance at all times.

  • You see kids climb trees that have power lines above: Warn them not to climb trees near power lines.

  • You are using a portable generator: Never plug it into a wall outlet. This can cause backfeeding into the line and kill a lineworker or neighbor.

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06029 County Road 33A
Saint Marys, OH 45885
Hours: 6:30 a.m. to 5 p.m.
Monday - Thursday
Phone: 419-394-4110
Fax: 419-394-8333

Proud to be a 5-Star Co-op

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2023 ACSI Badge     2024 ACSI Badge     https://www.theacsi.org/badges

Midwest Electric Cooperative earns this award based on data modeled by the ACSI® in 2023 and 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with Midwest in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Midwest Electric, Inc. A Touchstone Energy® Cooperative

  • My Home
    • SmartHub
    • Ways to Pay
    • Bill Payment Assistance
    • Rates & Billing
    • Meter Installations
    • Outage Notifications
  • My Business
    • SmartHub
    • Rates & Billing
    • Economic Development
    • Peak Load Management
    • Rebates
  • My Co-op
    • Who We Are
    • New Electric Service
    • Electric Service Areas
    • Electric Rates & Fees
    • Retail Energy Choice Explained
    • Patronage Cash Back
      • Joint Memberships for Married Couples
    • Annual Meeting & Co-op Board
    • PAC Political Action Event
    • Political Action
    • National Family Month Giveaways
    • Careers
    • Monthly Publications
  • My Community
    • Community Connection Fund
    • Scholarships
    • Need a Speaker?
    • Kids Corner
    • Schools and Teachers
  • My Energy
    • Rebates
    • Energy Calculators
    • Home Energy Advisor
    • Energy Audits & Tips
    • Renewable Energy
    • Peak Alerts and Load Management
    • Load Management Switches
    • Cool Returns
    • Builders and Contractors
    • Power Surge Protection
  • Safety
    • Call Before You Dig
    • Safety Tips
    • Safety Demos
    • Electric Meters
    • Generators & Switches
    • If Your Power Goes Out
    • Life Support Equipment
    • Trees and Power Lines
    • Weather Ready: Winter Storms
  • FAQs
    • Member FAQs
    • Submit a Question
    • Request Information
    • Giveaway Official Rules
  • Contact Us