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Monthly Service Charge = Investment in your cooperative

Midwest Electric bill redesign heads up

Monthly Service Charge = Investment in your cooperative
This $35 flat charge is not new but will soon be printed on your bill as a separate line item.

Like most utilities, Midwest Electric for decades has had a flat monthly service charge. It’s $35 per month — the same it’s been since August 2010. 
The flat monthly service charge is $35 per month for residential members but is higher for commercial members. We currently don’t break out the charge on your electric bill, meaning it’s not listed as a separate item. Rather, it’s just “rolled into” your total energy charge. 

However, starting this spring, we’ll print the service charge as a separate line item to give you more information on the charges that make up your electric bill. We want you to know what you’re paying for. Remember when you see it: It’s not a new charge, and it’s not an increase. It’s been the same $35 since 2010! 

consumers per mile of line and revenue per mile for Midwest Electric compared to DP&L and AEP
Why is the service charge $35 per month?

Our electric plant investment is $60 million. That’s about $40,000 per mile of line, or $4,749 per residential member. And we are continuously maintaining, replacing, and upgrading the local grid. This year, we’ve budgeted more than $5 million for electric system operations and maintenance. That’s what the flat monthly service charge helps pay for: power reliability. 

Everyone has to pay the service charge, even if you aren't home and don't use power that month.


Why do I have to pay a flat monthly service charge even if I’m not there using power? 

As a member of Midwest Electric, you make an investment in the co-op every time you pay your bill. This collective investment in the co-op benefits you and the community immediately and over time. We all need a reliable local energy grid, so we all share in the costs of building and maintaining it.
There are three basic parts to our monthly residential bill: the kilowatt-hour (kWh) energy charge; the Ohio kWh electricity tax; and this flat monthly service charge.

The flat monthly service charge helps your co-op pay for the operation and maintenance of our overall electric system. This means making YOUR electricity reliable when YOU want it. This cost includes combating cyber security threats and building and maintaining poles, substations and other equipment. All of this takes strategic planning and significant resources. It not only pays for the purchase and installation of that equipment, but the replacement, maintenance, and repair so you can enjoy power available 99% of the time.

All members pay it to help recover some of the fixed costs of our electric grid, like having the electric facilities available to provide electric service even before the first electron is needed. 

Midwest line crew working in truck

Fixed costs vs variable costs

There are two types of costs that we at the co-op have to pay to run the business: fixed costs and variable costs. 

Fixed costs are  required to run the business and don’t fluctuate based on the amount of electricity we sell. Whether we sell 1 kWh or 1 million kWh, we have the fixed costs of building and maintaining everything from the substation to your meter. Those fixed costs include poles, wires, transformers, voltage regulators, meters, property taxes, substations, outage repairs, depreciation expense, interest expense, vehicles, our mapping and outage management system, pole testing, tree trimming, and more. All those things are needed before the first kWh is used, regardless of how many kWh are used.

We have to pay for all those things regardless of how much electricity you use — even if you don’t use any electricity. This means that even if you use 0 kWh for a month, you will still have a $35 bill. To have electric rates that are as fair as possible to all customer classes, we believe fixed costs should be paid for with a fixed charge.

Turning on a house lampReal-life example...

Let’s say we didn’t charge $35 per month for the flat fee. Let’s say we only charge $5. Well, the rest of that cost ($30) didn’t magically disappear. The cooperative is still incurring and paying that cost. So that means instead of collecting it from you in the flat monthly service charge, we would have to increase our kWh charge (the variable charge) in order to collect it. So our kWh charge then might go from $0.10 per kWh to $0.15 per kWh. 

That would penalize our higher use members who would end up paying more than it actually costs us to provide them with service. And our lower use members would be getting a subsidy and would not be paying what it actually costs the cooperative to make service available. The higher use members would be subsidizing the lower use members. A flat monthly service charge makes us less reliant on big swings in kWh sales and won’t financially penalize members for high use periods. 

Regardless of how much electricity a particular family uses, the cost of delivering power to each house is roughly the same. That is why every member pays the flat monthly service charge each month.

 


The service charge is split equally among all 10,000 of the co-op's members.
Think of the service charge like property taxes. Property taxes help pay for road construction and maintenance, police and fire protection, and other such services. If you’re away from home for a month, do you get to waive property taxes for that month? No, you still owe property taxes even if you’re not at the property. That’s because the county/township/village still incurred the costs of making those roads and services available.

The service charge is necessary to keep our finances healthy so we can continue to make investments in our distribution system and ensure power reliability for years to come. We appreciate your understanding so we can continue providing power for the future.

If you have questions, please give our office a call at 1-800-962-3830 any time Monday through Friday from 7:30 am to 4 pm. Our friendly member service representatives will be happy to answer your questions. 

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06029 County Road 33A
Saint Marys, OH 45885
Hours: 6:30 a.m. to 5 p.m.
Monday - Thursday
Phone: 419-394-4110
Fax: 419-394-8333

Proud to be a 5-Star Co-op

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2023 ACSI Badge     2024 ACSI Badge     https://www.theacsi.org/badges

Midwest Electric Cooperative earns this award based on data modeled by the ACSI® in 2023 and 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with Midwest in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Midwest Electric, Inc. A Touchstone Energy® Cooperative

  • My Home
    • SmartHub
    • Ways to Pay
    • Bill Payment Assistance
    • Rates & Billing
    • Meter Installations
    • Outage Notifications
  • My Business
    • SmartHub
    • Rates & Billing
    • Economic Development
    • Peak Load Management
    • Rebates
  • My Co-op
    • Who We Are
    • New Electric Service
    • Electric Service Areas
    • Electric Rates & Fees
    • Retail Energy Choice Explained
    • Patronage Cash Back
      • Joint Memberships for Married Couples
    • Annual Meeting & Co-op Board
    • PAC Political Action Event
    • Political Action
    • National Family Month Giveaways
    • Careers
    • Monthly Publications
  • My Community
    • Community Connection Fund
    • Scholarships
    • Need a Speaker?
    • Kids Corner
    • Schools and Teachers
  • My Energy
    • Rebates
    • Energy Calculators
    • Home Energy Advisor
    • Energy Audits & Tips
    • Renewable Energy
    • Peak Alerts and Load Management
    • Load Management Switches
    • Cool Returns
    • Builders and Contractors
    • Power Surge Protection
  • Safety
    • Call Before You Dig
    • Safety Tips
    • Safety Demos
    • Electric Meters
    • Generators & Switches
    • If Your Power Goes Out
    • Life Support Equipment
    • Trees and Power Lines
    • Weather Ready: Winter Storms
  • FAQs
    • Member FAQs
    • Submit a Question
    • Request Information
    • Giveaway Official Rules
  • Contact Us