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Midwest gets new toll-free SMS texting phone number

Midwest gets new toll-free SMS texting phone number

Friday | June 4, 2021
All News

Smarthub new texting number

Text messaging is an important method for us to communicate with you. From billing alerts to service updates, text messaging is an effective way for us to help keep you updated on your service and news regarding Midwest Electric.

We wanted to let you know of a small change to our text messaging. When you receive a text message from us, it has come from a short code. Starting on Thursday, June 10, text messages from Midwest Electric will start coming from 855-941-3516. We’re making this change to help ensure we continue to communicate effectively with you through text.

Please save this new number, but do not use it to call us. It's ONLY for text alerts we send out.

To log in to your SmartHub account and enroll in text alerts (outage updates, bill due, upcoming events, etc.) or change your settings, click here: https://midwestrec.smarthub.coop/Login.html 

This change will not affect your service or communication from us in any way. If you have any questions, please contact us.

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Outage? 1-800-962-3830
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06029 County Road 33A
Saint Marys, OH 45885
Hours: 7:30 a.m. to 4 p.m.
Phone: 1-800-962-3830 | 419-394-4110
Fax: 419-394-8333

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©2022 Midwest Electric, Inc. A Touchstone Energy® Cooperative

  • My Home
    • Access My SmartHub Account
    • Ways to Pay/Locations
      • Payment Assistance
    • COVID-19 Assistance
    • Meter Installations
  • My Business
    • Access My SmartHub Account/Ways To Pay
    • Economic Development
    • Peak Load Management
    • Understanding Demand
    • Power Quality
    • Questline
  • My Co-op
    • Who We Are
    • New Electric Service
    • Electric Service Areas
    • Electric Rates & Fees
    • Retail Energy Choice Explained
    • Patronage Cash Back
      • Joint Memberships for Married Couples
    • Annual Meeting & Co-op Board
    • Member Appreciation Day & ACRE Political Action Breakfast
    • Political Action
    • Monthly Publications
    • National Family Month Giveaways
    • Careers
  • My Community
    • Community Connection Fund
    • Scholarships
    • Need a Speaker?
    • Kids Corner
    • Schools and Teachers
  • My Energy
    • Renewable Energy
    • Energy Calculators
    • Peak Alerts and Load Management
    • Load Management Switches
    • Energy Audits & Tips
    • Builders and Contractors
    • Heat Pumps & Geothermal
    • Water Heaters
    • Power Surge Protection
    • Rates & Billing
  • Rebates
    • Rebates for Homeowners
    • Rebates for Businesses
    • Cool Returns
  • Safety
    • Call Before You Dig
    • Safety Tips
    • Safety Demos
    • Electric Meters
    • Generators & Switches
    • If Your Power Goes Out
    • Life Support Equipment
    • Trees and Power Lines
  • FAQs
    • Member FAQs
    • Submit a Question
    • Request Information
    • Giveaway Official Rules
  • Contact Us