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Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.
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  • Summer office hours start May 5, Monday - Thursday, 6:30 a.m. - 5:00 p.m. >>
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Summer Hours effective May 5

Tuesday | April 8, 2025
All News

Effective starting Monday, May 5, our office will be operating on summer hours Monday-Thursday from 6:30 am – 5:00 pm.

Please note that we are a 24/7/365 business and are always prepared for outages and other emergency circumstances. For 24/7 service, members are reminded to utilize their online SmartHub account, where they can pay bills, report outages, and more. Payments can also be placed in the drop box at our office. Members can also call our office 24/7. Our after-hours service can take payments and report outages. 

If you have any questions please call our office at 800-962-3830 to speak with a member service representative.

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06029 County Road 33A
Saint Marys, OH 45885
Hours: 6:30 a.m. to 5 p.m.
Monday - Thursday
Phone: 1-800-962-3830 | 419-394-4110
Fax: 419-394-8333

Proud to be a 5-Star Co-op

HR CONNECT

2023 ACSI Badge     2024 ACSI Badge

Midwest Electric Cooperative earns this award based on data modeled by the ACSI® in 2023 and 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with Midwest in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Midwest Electric, Inc. A Touchstone Energy® Cooperative

  • My Home
    • SmartHub
    • Ways to Pay
    • Bill Payment Assistance
    • Rates & Billing
    • Meter Installations
    • Outage Notifications
  • My Business
    • SmartHub
    • Rates & Billing
    • Economic Development
    • Peak Load Management
    • Rebates
  • My Co-op
    • Who We Are
    • New Electric Service
    • Electric Service Areas
    • Electric Rates & Fees
    • Retail Energy Choice Explained
    • Patronage Cash Back
      • Joint Memberships for Married Couples
    • Annual Meeting & Co-op Board
    • PAC Political Action Event
    • Political Action
    • National Family Month Giveaways
    • Careers
    • Monthly Publications
  • My Community
    • Community Connection Fund
    • Scholarships
    • Need a Speaker?
    • Kids Corner
    • Schools and Teachers
  • My Energy
    • Rebates
    • Energy Calculators
    • Home Energy Advisor
    • Energy Audits & Tips
    • Renewable Energy
    • Peak Alerts and Load Management
    • Load Management Switches
    • Cool Returns
    • Builders and Contractors
    • Power Surge Protection
  • Safety
    • Call Before You Dig
    • Safety Tips
    • Safety Demos
    • Electric Meters
    • Generators & Switches
    • If Your Power Goes Out
    • Life Support Equipment
    • Trees and Power Lines
    • Weather Ready: Winter Storms
  • FAQs
    • Member FAQs
    • Submit a Question
    • Request Information
    • Giveaway Official Rules
  • Contact Us