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Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.
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Tornado Damage impacts SmartHub

Thursday | May 30, 2019
All News

Monday evening's violet tornado damaged our Celina tower, which communicates with half of our meters. Communication for these meters is currently down, as the tower needs repaired.

This impacts many of our SmartHub users, meaning you won't be able to access your hourly energy usage. This also impacts outage communication and notifications, so if you experience an outage for the time being, please report it by calling us directly at 1-800-962-3830.

We are working to make necessary repairs and replacements to get communication back up and running ASAP. We will keep you posted about our progress. Please don't hesitate to call our office at 1-800-962-3830 with any questions.

Thanks for everyone's patience and teamwork over these past few days!

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06029 County Road 33A
Saint Marys, OH 45885
Hours: 6:30 a.m. to 5 p.m.
Monday - Thursday
Phone: 419-394-4110
Fax: 419-394-8333

Proud to be a 5-Star Co-op

HR CONNECT

2023 ACSI Badge     2024 ACSI Badge     https://www.theacsi.org/badges

Midwest Electric Cooperative earns this award based on data modeled by the ACSI® in 2023 and 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with Midwest in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Midwest Electric, Inc. A Touchstone Energy® Cooperative

  • My Home
    • SmartHub
    • Ways to Pay
    • Bill Payment Assistance
    • Rates & Billing
    • Meter Installations
    • Outage Notifications
  • My Business
    • SmartHub
    • Rates & Billing
    • Economic Development
    • Peak Load Management
    • Rebates
  • My Co-op
    • Who We Are
    • New Electric Service
    • Electric Service Areas
    • Electric Rates & Fees
    • Retail Energy Choice Explained
    • Patronage Cash Back
      • Joint Memberships for Married Couples
    • Annual Meeting & Co-op Board
    • PAC Political Action Event
    • Political Action
    • National Family Month Giveaways
    • Careers
    • Monthly Publications
  • My Community
    • Community Connection Fund
    • Scholarships
    • Need a Speaker?
    • Kids Corner
    • Schools and Teachers
  • My Energy
    • Rebates
    • Energy Calculators
    • Home Energy Advisor
    • Energy Audits & Tips
    • Renewable Energy
    • Peak Alerts and Load Management
    • Load Management Switches
    • Cool Returns
    • Builders and Contractors
    • Power Surge Protection
  • Safety
    • Call Before You Dig
    • Safety Tips
    • Safety Demos
    • Electric Meters
    • Generators & Switches
    • If Your Power Goes Out
    • Life Support Equipment
    • Trees and Power Lines
    • Weather Ready: Winter Storms
  • FAQs
    • Member FAQs
    • Submit a Question
    • Request Information
    • Giveaway Official Rules
  • Contact Us